• When placing an order, please be sure to enter your correct size & color as you will NOT be able to make any changes! Please reference our size charts and include your bust measurement in cm in the notes section under checkout. Please use a clothing measuring tape for accurate measurements. Our fur styles vary, so does the sizes! Please utilize the description and size chart under each item. If the description says general size chart, please utilize the size chart in the size chart section on the home page.

 

  • When making a purchase on this website, you are agreeing to all terms of services and policies.

 

Do you offer International Shipping?

Not at the moment, but plan to very soon!

When will my order ship?

Since all orders are MADE TO ORDER, please allow 10-14 days for your order to be processed, customized, and received by Icey Furs. Upon receipt of your package, Icey Furs will ship out your order right away! You will receive an email once your order has been shipped! Shipping times can be found below.

How long is shipping?

We use USPS for all orders.

    • Please be advised, you may experience shipping delays due to COVID-19 that are outside of our control.
    • Please make sure to track your shipment. We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. Please contact USPS for these types of issues.

 

  1. USPS standard shipping (Shipping in 3-4 business days)

How do I track my order?

Once your order has shipped, we will send you a confirmation email that includes your tracking number so that you can track the progress of your order. 

I have a problem with my order.

Please email us immediately at iceyfurs@yahoo.com

I don't see what I'm looking for.

If you don't see what you're looking for, or would like us to work with you on a custom design, feel free to email us at iceyfurs@yahoo.com